With each order you will earn membership points: 100,000 VND = 1 point . Points are used to redeem gifts at specific times. Receive communication information to customers through the company website: happymilk.vn

- Products are allowed to be exchanged or refunded when they meet all of the following requirements:
+ The product is delivered with the wrong quantity, information and design compared to the order.
+ The product is damaged due to manufacturer's error or error during transportation.
+ Customers must request to exchange or return the product at the time of receipt or before signing for delivery. 
 

- Happy Milk supports free shipping for orders worth 400,000 VND or more, and there are stores in the inner city
- Delivery time is calculated from the time the order is successfully confirmed. Delivery time is within 24 hours.
- At the delivery location, the customer checks the order and product again before confirming with the delivery staff. goods.When receiving goods, customers need to pay attention to do the following:
+ Open the package and compare the goods with the order
+ Hold the product to check whether it is the correct product that the customer ordered
+ Check the expiration date of the product, check the packaging and whether the product is damaged due to transportation
+ If the goods comply with the conditions To return or return, customers can ask the delivery staff to confirm and return the goods
+ Happy milk will not be responsible for resolving customer complaints after the customer has signed to receive the goods.
 

- From time to time, Happy Milk supports one or more payment methods as follows:
+ Credit/debit card
+ Payment via credit/debit card is made through a third payment channel and the list of accepted cards depends on the payment channel the customer is using
+ Payment by domestic ATM card - internet banking is only for for customers with domestic ATM cards with internet banking link
- Customers can only change the payment method before making payment.
- Happy Milk assumes no responsibility or liability for any loss or damage that customers suffer from incorrectly entering shipping information or payment information for placed orders.Happy Milk reserves the right to check the legality of the customer's right to use the payment method and has the right to suspend related transactions if this legality cannot be confirmed.
 

- Personal information of members Happy Milk is committed to absolute confidentiality according to the customer's personal information protection policy. Collection and use of each member's information is only done with the consent of that customer, except in cases where the law has other provisions.
- Do not use, transfer, provide or disclose to any third party the customer's personal information without consent. from customers.
- In case the information server is attacked by hackers leading to loss of customer personal data. Happy milk will be responsible for reporting the incident to the investigating authorities for timely handling and notification to customers.
- Happy Milk requires individuals, when registering/purchasing as a member customer, to provide all relevant personal information such as: Full name, contact address, phone number... and is responsible for the legality of the above information. Happy Milk is not responsible nor will it resolve any complaints related to that member's rights if it considers that all of that member's personal information provided upon initial registration is invalid. incorrect.
 

- Product prices listed at Happymilk are the final selling prices including value added tax (VAT). Product prices may change depending on time and accompanying promotions
- Although we try our best to ensure that all information and prices displayed are accurate for each product, occasionally there will be some errors or omissions. If we discover any errors or omissions, we will notify you with the correct price or cancel your order. If we cannot contact you, the order will be automatically canceled on the system.